“Chandler was very helpful to me while i wanted to cable funds from my show coupons as serious money and as closing charges for my personal the condominium during the early and you can later-July this present year. The lady provider for me (a complete stranger!) are excellent. “
About customer service personnel just who respond to the latest phone calls, towards staff from the actual houses, with the online solution and you may personnel, toward mortgage (hello Tamica) and you will home loan employees (good morning Cecelia!
“My wife and i recently relocated to Arlington to own work and we were really thrilled to find a property in your neighborhood. I revealed immediately just how aggressive the genuine house field has arrived, but we performed find a house and you can we’re excited in the event that offer is actually accepted. Ultimately, we had been capable save yourself thousands in the process. Your own cluster from the DOCFCU, particularly, Edmund, Octavia and you can Tomika, produced a huge difference for all of us to learn all of our dream of home ownership within our brand new town, and may yes be known for their selflessness and supposed more than and you can beyond for a couple of the newest members. We are eternally thankful on them and additionally be people to own lifetime because of this.”
I really don’t faith including special personalization will have actually occurred in the a lender
“Higher level customer support inside my car finance experience. Briana provided me with fast call-back within this half an hour out-of me contacting their from a question regarding the my mortgage and you can automobile purchasing experience. We totaled my personal past automobile and i really was dealing with a lot but she generated the complete ordeal that for the details. We heard about your own facilities by the several other associate away from mine while the I happened to be raving throughout the Navy Federal and you will she said have you heard of DOCFCU. I considered over it and made a decision to take a chance out of it and I’m grateful I did. As the Briana made me feel like I was the sole customer together punctual responses.”
“We have the best experience of my credit relationship! online payday NC After all most, who will point out that regarding a monetary institute?! Historically, DOCFCU group and you will provider representatives have all viewed myself by way of setting-up borrowing, getting ready for first time homeownership, selling my personal house and you will nearest and dearest drama immediately after drama-as a consequence of good times and difficult year. I am usually confronted by persistence, professionalism, and kindness-whenever. Whenever. ), every step of ways it has been the grade of perfection which is modeled. I absolutely delight in getting a member and simply very desired to show my personal appreciation and you can adore. We have a tendency to avoid my phone calls which have “Love my personal Borrowing from the bank Partnership”. Simple fact is that best method I’m able to consider to express my polite gratitude.”
“I was a great DOCFCU associate for several years. This season We took benefit of your own very economical auto loan give of five seasons step one.89%. The fresh new broker where I purchased the automobile messed up in the planning for my personal membership and you can titling in Maryland. Orise addressed the borrowed funds and you may shown special cocern and perseverance when you look at the finalizing the mortgage. Orise is actually an alternate and you can great house in order to DOCFCU as well as of the professionals.”
“I was an associate for decades and you can has just refinanced my personal mortgage which have DOCFCU. There had been one or two women in the borrowed funds office one helped me immensely and kept myself state-of-the-art every step of your ways. There are certain frustrating facts in the act (which was asked) and i also got particular tech issues, on my end, inside submission some of the needed records. Cecilia grabbed the time commit far above to aid me which have people activities. Both women (Cecilia and you can Cindy) are fantastic property toward team. The perseverance and you can customer care try excellent, and i would not hesitate to fool around with DOCFCU for my future economic means.”